We can process returns and refunds only for items directly purchased from and fulfilled by REVOLUTION TURBO. Items that are picked up, installed, or shipped directly from a reseller must be returned to the reseller. Once we receive the item to be refunded and we have processed the item to be returned, you will be notified via e-mail. You can expect a refund in the same form of payment originally used to purchase within 7 business days of our receiving the return.
The amount of your refund depends on several factors. Items that do no meet our returns guidelines will receive partial or no refunds:
- Any item in original condition that is returned more than 30 days after delivery: 25% handleing restocking fee will be applied to all items returned after purchased.
- Any item that is not in its original condition, damaged, or missing parts for reasons not due to our error: up to 40% of item's price.
- Items purchased through specials or clearance will not be refunded for any reason. All special or clearance sales are final.
If you return only one item from a multi-item shipment, you will be only reimbursed for the individual item.
You can pack and send your return to us in just a few simple steps.
- Please e-mail or contact customer service to receive a returns number. If you ship an item without a number we will not be able to refund your item in a timely fashion.
- Pack the items securley in a box or envelope. You can use the box the items arrived in or another box, if you prefer.
- Affix the shipping label outside of the box.
- Leave the return number outside of the box so that we may view it when it arrives to our returns center.
Please note that shipping charges are non-refundable. Returns that do not meet the qualifications above will be returned to the customer at the customer's expense.